Support
Questions, problems, or feedback about MusEQ for Mac or MusEQ mobile? We're happy to help.
Contact us
Email support@museq-app.com.
To help us answer quickly, please include:
- Which app you're using (MusEQ for Mac or MusEQ mobile) and its version;
- Your Mac or iPhone model and its macOS or iOS version;
- Your DAC model and firmware version, if your question is about a DAC;
- What you did, what you expected, and what happened instead.
Reporting a bug in MusEQ for Mac
Click the ladybug button at the bottom of the MusEQ menu bar window. It creates an email with the recent logs we need to find the problem.
Supported DACs for MusEQ mobile
MusEQ mobile works with the Qudelix 5K and the FiiO BTR13. Have a different DAC? Email us which one. Hearing from you helps us decide what to support next.
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